Complaint About 112 Response to Fire Call – Administrative Investigation

An administrative investigation has been launched following a complaint about the response a citizen received from a 112 operator regarding a fire in the Paphos district. According to the citizen, the response was: "I'm not the one who will put it out..."

The citizen described their experience on social media, stating that the 112 operator treated them with "utmost apathy." They reported the start of a fire and its potential spread, receiving the dismissive response.

In the complaint, the citizen adds that the operator did not ask for details about the incident, their name, or the exact location.

The police, under the instructions of the Deputy Chief of Police, have launched an administrative investigation into the incident. In a statement, the police said that the Deputy Chief of Police, Mr. Panikos Stavrou, gave instructions to locate the police officer who responded to the phone call and to investigate the incident.